With over 20 years experience in the computer industry, I
have most recently specialized in email technologies on a global scale. My strengths
include hardware and operating systems in a multi-platform computer environment
including networking software disciplines from earlier versions of Novell
Netware and Microsoft NT up to and including Microsoft Windows and Active
Directory network architecture. Daily management and administration of small to
large networks, including design consultation through implementation and all
peripherals involved. World Wide Web programming, graphic manipulation and
administration among various other side projects round out my experience. My
assets include the interest and ability to evolve with the technology, a solid systems
troubleshooter, successful customer service and training background.
Valid8.com, Inc.
Woburn, MA
Contractor
Temporarily
hired to repair Active Directory issues, finalize Symantec Antivirus rollout
and resolve Backup problems.
CWCapital LLC
Needham, MA
10/2005-2/2006
Contractor
Temporarily hired for special
projects including building racks of site servers and related appliances to
building an Exchange 2K mail system replication infrastructure designed to
replicate mail stores of nineteen Exchange sites throughout the US and back to a local Disaster Recovery site server.
Rational Software
Corporation (purchased by IBM in 2003)
Lexington, MA
2000-2003
IT Corporate Postmaster
- Key
Duties: To singularly own the Rational email model worldwide (24x7x365
pager/cell access)
- Responsible
for the entire Exchange email system. Including four sites, 36 servers,
7700 mailboxes
Responsibilities include upgrades, review and
purchase, install and troubleshoot all
- hardware
and software associated with the Exchange Mail system
- Design
and publish policies for all mail related issues.
- Ownership
of all disaster recovery, mailbox recovery, system failures and routing.
- Ownership
of all mail related 3rd party utilites and
services.
- Gateway
virus and spam management through Trend Micros Internet Messaging Security
Suite (IMSS)- Beta Partner.
- Ownership
for a highly active Helpdesk Queue including client configuration, IMAP,
POP, MAPI, Web based mail
- Document
and publish all processes and builds.
Special projects, beyond job description
included:
- Rollout
examples: Verisign Secure Mail rollout, Outlook
Web Access rollout, Web based static scheduling rollout, Web based end
user exchange profile updater enabled user to manage their profile data,
In turn, the profile was tied to automated distribution list service which
scanned the profile changes and set user on proper distribuition
list family...
- Create
and maintain email website for customer support and training.
- Member
of the Active Directory transition team specializing in the Exchange 2000
migration to the new beta Microsoft .NET infrastructure.
. . . . . .
. . . . .
NETsilicon,
a division of
Osicom Technologies, two years after a merger with
Digital Products Incorporated,
where I started.
Waltham, MA
1995-2000
IT Manager w/ two direct reports.
- Architect,
manage and control of multilevel NT based switched IP Local Area Networks
- Responsibilities
incl. support of all server/desktop applications.
- Design
and build the NETsilicon Datacenter and IS lab.
- Install,
upgrade and manage various LANs in a embedded networking chip
manufacturing environment.
- Build
RAID 1 and Raid 5 array servers for zero tolerance downtime.
- Install,
manage and consult smaller, more fluid LANs within NETsilicon
for customer troubleshooting issues.
- Managed
successful migration from Netware to NT shop -from v.NT
3.5 to v.NT4.0 w/sp6. 30 servers with over 200 Clients. Beta test site for
Windows2000.
- Wrote,
supported and managed DPIs initial Mac based
World Wide Web (now defunct) and internal intranet site
- Wrote,
supported Osicom Technologies to NETsilicon NT IIS based website
- Upgrade,
managed and maintained Microsoft Exchange 5.5 email server after migration
from Lotus cc:Mail mail system w/ MS Outlook client.
- Extensive
knowledge with desktop operating systems include DOS/Win 3.11/WFW/Win95
with Mac (v7) /NT3.5-4.0 (server and wkstn) /
along with OS2 and UNIX (SCO 5) experience.
- Spearheaded
user desktop Win95 migration (from Win 3.X) and WinNT migration (from
Win95) and on to Windows2000!
- Y2K
compliancy project administrator
- Shrink
wrapped applications from Adobe Photoshop to IpSwitch,
too numerous to mention.
. . . . . .
. . . . .
IDG World Expo
Corporation (a now defunct division of International Data Group)
Framingham, MA
1993-1995
Information Systems Supervisor w/ two direct reports.
- All
facets of LAN management and control and security.
- Responsible
for all technical demands from purchasing, installation, upgrading and
maintenance of all equipment including fileservers, communication servers,
mail servers, cabling, hubs, switches, clients, printers and backup
systems.
- Responsible
for upgrades, review and purchase, install and troubleshoot all software
associated with the LAN
- Manage
distributed Sales database (Marketforce) incl.
importing/exporting, scripts and data conversion
- Develop
and write training manuals for users.
Special projects, beyond job description
included:
- Design
and build computer room
- Contract
setup, development and administration of the initial WEC website for http
v.1.1
- TCP/IP
installation and management
- Development,
installation and migration of Novell Netware MHS mail system to internet
based IP and SMTP.
- Manage
and execute migration of the company O.S. from DOS to MS Windows 3.1 and
all associated software builds.
- Design
and build distributed database network for satellite office in San Mateo, CA.
- Beta
site for Microsoft Windows '95
. . . . . .
. . . . .
Random Access Data
Systems
Needham, MA
1987-1993
Service Manager (1990-1993) w/ three direct reports.
Lead Technician (1988-1990)
Technician (1987-1988)
- Purchase,
install, maintain and repair of Novell Netware networks
- Recommend
equipment to customers based upon budgetary concerns and technical
constraints
- Hire,
train, develop and manage new personnel.
- Design
and execute service and maintenance contract documentation.
- Remote
problem solving and diagnostics.
- Design
and implement standard operating procedure and related documentation.
- Oversee
all shop operations incl. quality control and customer relations.
. . . . . .
. . . . .
Unisys Corporation
(a merger of Sperry Corp. and Burroughs Corp.)
Burlington, MA
1985-1987
On-site Technician Located on-site at
the Internal Revenue Service in Andover, MA
Maintenance and repair of
- 1100/80
mainframes
- associated
cluster controllers
- 9
track tape drives
- Siemens
Laser and dot matrix printers
- including
all other peripherals provided by Sperry and Burroughs Corporations
Raytheon
Corporation
1985
Technical Writer (contractor)
- Develop
Technical Manuals for the repair and maintenance of the Patriot Missile
systems.
- Secret
security clearance
Wentworth Institute of Technology (incl. GTE Technical Institute)
1985
Certificate
- Electricity,
electronics
- Robotics
- Hydraulics,
pneumatics
- Motor
Theory
- Computer
systems
Novell CNE Program
Graduate
1990
Various certificates from bootcamp
type courses throughout employment history.
In process: Company sponsored fulfillment of Microsofts MCSE certification program.
Art: Visual structured graphic
design to freeform, Modern, Bauhaus, Dadaism
Architecture: History, Building
concepts, Design and Engineering
Books: Reading, Classics, Signed
first edition collecting
Cultures: Eastern and South American
from ancient to modern, Revolutions
Traveling: anywhere (US to Remote),
most recent; 20 day Cuba cultural exchange
Engineering: Mechanical to
Electrical
Physics
Recent Communication Concepts:
Cellular, RFID, Bluetooth and Wireless
Environment and Natural Phenomena
Antiques: Automotive and Motorcycles
to Furniture
Politics in the 20th
Century
Sailing
. . . . . .
. . . . .
References provided on Request
National/International travel is acceptable